Shipping & Refunds

Any discounts or promotions cannot be retroactively applied to past orders. Cannot be combined with additional promotional codes.  

Once your item is shipped, we cannot cancel your order. If your order is canceled prior to shipping, we reserve the right to charge a 25% restocking fee. Your refund processing time takes between 4-6 business days to appear on your credit card statement.

Of The Valley is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Of The Valley will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

We currently do not ship Internationally. 

All sales are final.

We do not accept returns at this time.